Privacy policy

Privacy Policy – WaveHouse Apparel

Last updated: October 15, 2026

WaveHouse Apparel (operated by CMCS Group Inc.) is committed to protecting your privacy and handling your personal information responsibly. This policy explains what we collect, how we use it and how we keep it safe.

1. Information We Collect

  • Personal information: name, email address, phone number and shipping address.
  • Order details: product choices, personalization (such as names and numbers), artwork and design files, and order history.
  • Payment information: billing details, processed securely by third-party payment processors. We do not store full card numbers.
  • Communications: emails, project requests, inquiries and feedback.

2. How We Use Your Information

  • To process, produce and deliver your orders
  • To send order updates and delivery status
  • To provide quotes, mockups and customer support
  • To improve our products, services and website
  • To send promotions and updates, only if you opt in

3. Sharing Your Information

We do not sell or trade your personal information. We only share it:

  • With service providers needed to process payments, run our online store and ship your order
  • To comply with legal obligations
  • With your consent for specific purposes

4. Photos of Customer Orders

We love showing off our work. Unless you ask us not to, WaveHouse Apparel may photograph custom apparel we produce and use those photos on social media, our website and in marketing materials. We will not publish personal details such as children's names from personalized orders without permission. To opt out, let us know when you place your order or contact us anytime.

5. Data Security

We use industry-standard measures to protect your information. No method of transmission or storage is 100% secure, but we work hard to keep your data safe.

6. Your Choices

  • Marketing emails: unsubscribe anytime using the link in any email.
  • Access and correction: contact us to access, correct or delete your personal information, subject to legal record-keeping requirements.
  • Photo opt-out: contact us or add a note to your order.

7. Updates to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated date.

Contact Us

Email: Orders@wavehouseapparel.com
Phone: +1 (506) 312-3774
1364 Chemin Bas Cap-Pelé, Cap-Pelé, NB E4N 1L5